Part-Time Residential Specialists

Ka’ako High-rise Condominium is looking to hire part-time Residential Specialists for the swing and grave shifts during weekends.  The Residential Specialist (RS) assures excellence in customer service including communication, conflict resolution and responsiveness; provides assistance in a consistent manner that demonstrates caring, responsiveness and knowledge of the property; monitors security of the building by use of the camera and by perimeter and grounds patrol throughout the shift (CCTVS) and maintains camera recordings; responds appropriately to emergencies including fire, security and safety incidents; initiates and cancels evacuation procedures appropriately; records and logs shift events in the RS Log to assure continuity and to provide an overview of shift activity; monitors move-ins and move-outs to prevent damage to common area and assure safety and reserve/schedule the usage of Freight Elevator; accepts and release authorized packages and provide Lost and Found services; reports any maintenance related deficiencies that are observed and submit work orders for maintenance resolution; oversees driveway, loading zones, ramps, and entrances and helps prevent congestion; facilitates special parking requests; and monitors parking garage and parking lot for improper parking; assists residents with various common area amenities including check-in and checkout along with other duties.

WORK HOURS: Generally, under 20 hours per week for part-time. Workdays and hours are subject to change. More than 20 hours may be necessary when circumstances call for extended hours but no more than two weeks, consecutively.

Requirements: Guard Card, Security/Customer Service Experience, and light computer skills.   
Drug test required.   
Background check required. 
Starting: $16.00/hour plus annual bonus

Due to COVID-19, we have installed acrylic glass as a barrier at our security office window to keep our Residential Specialist as safe as possible.  We also provide a disposable mask for anyone who forgot to bring a mask to work.

Send resumes to adminassistant@kekilohanawardvillage.org